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Knowledgebase: The New LabStats!
On Premise Installation Guide
Posted by ShaNeil Harada on 13 November 2015 11:09 AM

See the System Requirements in preparation for server installation.

Server Installer:


Prior to installing the on-premise server you will need to install SQL Server 2012 (full version).  This is not included in the on-premise server installer. 

Once you have SQL Server 2012 installed you can run the on-premise Server installer.  Select the install location:

Next enter in the path and credentials for accessing the database server:

LabStats will create a database upon connection to the database server.  


By default, the LabStats web manager service is set to use port 81 to access the dashboard and the clients will communicate with the client communication server over port 8080. 

To navigate to the Web Manager you will need to enter your serverAddress:81

If you do not want to have to enter the port when accessing the dashboard, you can change the bindings on the default web site to a different port.  

This would allow you to set the LabStats Web Manager port to 80.

If you decide to change this after installation, you can edit the bindings on the Default Web Site to something other than 80 and then edit the bindings on the WebManager to use port 80.

Follow the steps on the installer to complete the installation.  Once installation is complete, you can access your instance using the default credentials labstats/labstats. 

Setup Guide:

On your first attempt to access the frontend website you will be guided through a short setup guide (this may change slightly as we are still adding features) that will allow you to view the Terms and Conditions, change the temporary password we provided you (keep in mind the password is case sensitive and new passwords will need at least 8 characters including at least one number).

You will be prompted for a license key.  If we have provided you with one, please input it here.  If not, you can continue by using the 30 Day Trial and then contact us with the following information so that we can provide a key:

Customer ID #
Email Address for someone who will be managing LabStats.

You can set up SMTP mail settings for email notifications, or you can skip this and set it up within your user profile later.  You will also have the opportunity to set up or skip the Active Directory integration tool.

Select which applications on our “most common apps” sheet that you want to track. 

You can also download the client installers here.

All steps on the setup guide will also be accessible via the web console.  Once you have completed setup, you can click Finish to be taken to your Dashboard.

Refer to our Dashboard article to get started.


Comments (10)
francis tue
21 March 2016 10:12 PM
Dear ShaNeil,
If i would like to update to the new labstats, do i need to uninstall the old version and install the new version. Can i upgrade it without having to uninstall old verison.

ShaNeil Harada
29 March 2016 08:56 AM
You can install the new LabStats side by side with LabStats 5. However, the default checkin server for the on premises version (8080) is the same as the LabStats 5 Windows client checkin port. In order to have both running, this needs to be changed. LabStats 5 made use of SQL 2008 express by default and the new LabStats requires SQL 2012 full version. If you have any additional questions about making this work, please contact us at support (at)
Walt Penner
22 April 2016 11:49 AM
Does the new labstats run on SQL Server 2014?
ShaNeil Harada
04 May 2016 08:42 AM
The New LabStats On - Premises has been fully tested on SQL Server 2012 and has been confirmed to also work on SQL Server 2014. We haven't tested on SQL Server 2016 at this , however our development team is unaware of any changes in 2016 that would cause it not to work.
Richard MacDonald
17 May 2016 08:52 AM
Hi ShaNeil,
How many SQL CAL's would we need to purchase, now that a full SQL license is required? We could have a lot of staff/students hitting the LabStats server to check LabMaps info .. Thanks.
ShaNeil Harada
18 May 2016 01:06 PM
It is my understanding that to be compliant with Microsoft, you would need to purchase 1 "Device CAL" for each licensed client. You would not need any "User CALs"
jeremy blades
16 June 2016 09:10 AM
Does The New Labstats have the ability to authenticate off of Active Directory like the previous versions?
01 July 2016 08:21 AM
The new LabStats has the ability to group stations and Populate Friendly Names based on your AD OU.
Jess Van Wert
01 December 2016 03:56 PM
can labstats be deployed through SCCM?
Jeff Prudent
10 January 2017 09:53 AM
The new LabStats will work with SCCM.
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