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How do I get the Remote Access Dashboard?

What do I need to get this set up?

Schools will need to have LabStats clients on the computers that they wish to provide access to. Usually, this is the computers in labs, libraries, classrooms, or any student-facing computers. If you wish to use the Dashboard to provide access to faculty and staff resources, you’ll need to have the LabStats client installed on those machines as well.

Schedule a Tutorial with your Account Manager, or if you don’t have LabStats yet, schedule a walkthrough. Your rep will gather information, and the LabStats development team will do the setup and provide you with a link to publish.

You can then publish the link to students via email, a link on your school’s website, or embed it in your website.

What happens after I request my dashboard to be created?

Within a few hours, our development team will contact you to confirm receipt and inform you that we’ve started work. They will ask you to provide information about how you are supporting remote connections, such as:

  • Are you planning on using a remote desktop gateway (along with RDP)?
  • Are you planning on using a VPN (along with RDP)?
  • Are you planning to open up your firewall to allow your computers to be accessed directly via RDP using public static IP addresses or fully qualified domain names?

Depending on your environment, you may be asked to provide a list of IP addresses or fully qualified domain names for each of your computers.

What is the estimated turnaround time?

We understand the urgency of the situation and are committed to helping you make a smooth and secure transition to alternative learning environments.

If you already have LabStats installed, our team can likely get you set up within 24 hours (on business days) of providing all pertinent information.

If you don’t have LabStats installed yet, it could take longer, but we’re committed to getting you up and running as soon as possible.

View a recorded demo of the Remote Access Dashboard

Updated on June 16, 2020

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