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Ignored MAC Addresses Tool

LabStats must be able to uniquely identify each machine to properly store usage data. This is accomplished using each machine’s MAC address, which is generally a static and unique value.

There are some instances in which multiple machines have a common virtual MAC address in addition to their own unique MAC address, causing the usage data of those machines to be merged.

LabStats features an Ignored MAC Addresses tool to prevent this from occurring. To open the Ignored MAC Addresses tool:

  1. Navigate to Admin, click  Advanced.
  2. Click Ignored MAC Addresses.
  3. The Add MAC Address button is at the bottom of the list.

MAC addresses that are ignored by default or added manually can be viewed here. This tool is recommended if an image pushed out via VirtualBox, VMWare, or any other virtualization tool.

Before deploying the image, open Command Prompt on the completed master
image and run an ipconfig/all to see all MAC addresses on the machine. Make note
of any listed as VMWare, VirtualBox, or another VDI. These virtual MAC addresses
must be added to the Ignored MAC Addresses list via the Ignored MAC
Addresses tool.

  1. Single MAC addresses can be ignored by clicking the Add MAC
    Address button and entering the MAC address using the following format:
    00:XX:00:XX:00:XX
  2. A Range of MAC addresses can also be ignored by clicking the Add MAC
    Address button and entering the MAC address using the following format:
    00:XX:00*

    • A minimum of 6 characters is required. Do not put a colon after the
      wildcard symbol (*). Any MAC address matching the pattern will be
      ignored.
  3. The Edit and Delete functions can be used to update a MAC address or remove it from the list.

Removing any default MAC addresses is not recommended as these are the most
commonly used virtual MAC addresses.

Updated on March 8, 2019

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