• How to Customize Your Remote Access Dashboard

    LabStats’ Remote Access Dashboard is a central access interface that displays live computer availability. It runs on LabStats real-time usage data and allows students to view which computers are available and connect to them remotely. If you’re using a remote desktop gateway or VPN, you can use the Remote Access…

  • LabStats Client Changes FAQ

    What new improvements are coming to the LabStats Clients? Clients are being updated and delivered to you in a new way that offers: Improved support for deployment tools (installation and ongoing management) Upgraded encryption for stronger data protection Out of the box support for Mac operating systems that require notarization…

  • Uninstall the LabStats Client

    If you don’t need real-time availability information or usage data from a computer, you can remove the LabStats Client. For Windows, you can uninstall using the operating system’s “Add or remove programs” feature, or you can use the MSI installer file to remove the client as well. The MSI file…

  • LabStats Training

    We want to ensure you get the most out of LabStats. We offer training, technical support and consulting services at no additional charge. Individual and Team Training If you need a refresher on how to run reports or would like to get the rest of your team up to speed,…

  • Computer Lab Reservations

    LabStats does not offer reservations, bookings or appointments for computers. We have found that giving students the ability to reserve a computer creates the opportunity for computers to be reserved and then not used. Reserved computers that are not used interfere with usage reports. Instead, we recommend students find an…

  • Linux

    LabStats Client LabStats supports Windows and Mac connections. LabStats does not support Linux at this time. Check the Quickstart Deployment: and Initial Setup for further details. Reach out to us if you want to discuss more about Linux support. Remote Access Dashboard Connections to Linux computers are not possible. Connections…

  • Find your LabStats Client ID and Server Address

    You will need your LabStats Client ID and Server Address to configure the LabStats Client. You can find these in your LabStats Portal. Navigate to Admin, then click Client Installation. Select the Windows platform. Select Single Installation. Click the COPY buttons to copy the values to your clipboard.

  • Remote Access Dashboard Features

    Students around the world are logging into classes remotely from laptops and home computers, but do they have everything they need to complete their assignments? The LabStats Remote Access Dashboard is a central access interface that displays live computer availability allows students to connect to campus resources remotely Shareable link…

  • Demo of the Remote Access Dashboard

    The LabStats Remote Access Dashboard is a dashboard that students can use to access campus resources from the comfort and safety of their homes. The dashboard displays a list of available computers and provides an easy and secure way to remotely log into a computer without any special knowledge needed….

  • Customizations available for the Remote Access Dashboard

    Custom Main Message At the top of the page, you can add instructions for connecting to VPN, or anything else. You may want to include a link to a pdf, page on your website or list of labs with specialized software. Whatever information would help your students find and connect…