• Remote Access Dashboard FAQs

    Over 150 colleges and universities have already adopted the LabStats Remote Desktop Access Dashboard to provide students with remote access to campus computers. Our goal is to ensure your students still have access to the resources they need, and you have the accurate, timely and reliable usage data to make…

  • Remote Access Dashboard for On-Premises Customers

    With the release of the new API for on-premises customers, you can now utilize the Remote Computer Access Dashboard with information from your on-premises server. Please note that the dashboard will be hosted by LabStats. If you want to host the page within your own network, you can use the…

  • Troubleshooting Hardware Reallocation

    When performing Hardware Reallocation, there are two common types of errors you may see. The most common is a “too old” error, the other is a generic-looking “please contact support” message. Error Message #1 This is a pre-validation, meaning LabStats has thrown the “too old” error prior to attempting the…