On-Premises Only

Cloud-Based and On-Premises

  • Log in to your LabStats Portal.
    • https://portal.labstats.com (For US).
    • https://weu-online.labstats.com (For Europe).
    • https://sea-online.labstats.com (For Asia, Australia and New Zealand).
    • [Server Address]:81 (For On-Premises).
  • Create LabStats user accounts.
    • Navigate to Admin > User. Two types of LabStats user accounts can be created here, including Admin and Viewer. Admins can make changes. Viewers can only view data and create reports.
    • Local users can be created manually, or Single Sign-On can be enabled (allowing the use of existing Active Directory credentials).
  • Decide how to implement client distribution.
  • Install the LabStats browser extensions for Chrome and Firefox.
    • Navigate to Admin > Client Downloads to access the downloads.
  • Ensure virtual MAC addresses are added to the Ignored Mac list.
  • Ensure successful login from your lab.
    • Use the LabStats Portal URLs found above and enter your credentials.
  • Ensure all clients are installed.
    • Navigate to Admin > Client Downloads to access the downloads.
  • Ensure any computers assigned multiple MAC addresses belong to the correct computer.
    • If deploying LabStats as part of an image, ensure the master image does not have a virtual MAC address, and if it does, add the MAC address to the Ignored MAC Addresses list prior to deployment.
    • If any stations are assigned multiple MAC addresses, and any of those are virtual MAC addresses, ensure they are added to the Ignored MAC Addresses list. Once a station’s virtual MAC address has been added to the Ignored MAC Addresses list, delete the station to allow the machines to check in separately.
  • If LabStats 5 data is being migrated, ensure the latest version of LabStats 5 is installed and contact the LabStats Support Team for assistance migrating the data.
    • The latest version is 5.2.50102.168.
    • Ensure your database is backed up.
  • Create or import Tags for alternative user groups, stations or Applications, to be used as report criteria.
  • Create Schedules to specify the lab hours used in report criteria.
  • Enable Discovery Mode to determine which applications should be tracked.
    • Navigate to Applications > Discovery, then select up to 5 stations from the drop-down list.
  • Create Maps to show station availability in labs.