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QuickStart: Deployment and Initial Setup


On-Premises Only

Cloud-Based and On-Premises

  1. Log in to your LabStats Portal.
    • https://portal.labstats.com (For US).
    • https://can-portal.labstats.com (For Canada).
    • https://weu-online.labstats.com (For Europe).
    • https://sea-online.labstats.com (For Asia, Australia and New Zealand).
    • [Server Address]:81 (For On-Premises).
  2. Invite LabStats user accounts.
    • Navigate to Admin, then click User. Learn more about user permissions.
    • Local users can be invited manually, or Single Sign-On can be enabled (allowing the use of existing Active Directory credentials).
  3. Decide how to implement client distribution.
  4. Install the LabStats browser extensions for Chrome and Firefox.
    • Navigate to Admin, then click Client Downloads to access the downloads.
  5. Ensure successful login from your lab.
  6. Use the LabStats Portal URLs found above and enter your credentials.
  7. Ensure all clients are installed.
    • Navigate to Admin, then click Client Downloads to access the downloads.
    • **Due to a change made by Microsoft to the default time allowed for a .net application to startup (it was decreased from 1 minute to 30 seconds). In some environments, LabStats cannot start in time and essentially times out. There are a couple of ways to resolve this issue. We can send you a file to update your registry entries to change the time limit back to 1 minute (this will affect the time allowed for all .net applications to startup), or you can set your LabStats Client service startup type to Automatic (Delayed Start). Contact support for more information.
  8. Ensure any computers assigned multiple MAC addresses belong to the correct computer.
  9. If deploying LabStats as part of an image, ensure the master image does not have a virtual MAC address, and if it does, add the MAC address to the Ignored MAC Addresses list prior to deployment.
  10. If any stations are assigned multiple MAC addresses, and any of those are virtual MAC addresses, ensure they are added to the Ignored MAC Addresses list. Once a station’s virtual MAC address has been added to the Ignored MAC Addresses list, delete the station to allow the machines to check in separately.


Creating a Group

  1. Navigate to Stations then click Groups.
  2. Click Create Group.
  3. Enter information to create the new group.
    • Name — The name of the group.
    • Description — A brief description about the group.
    • Create In — Shows the parent group or root if no parent.
    • Contents — Choose whether the group will contain groups or stations.
    • Advanced — Change the way stations in the group are tracked.
  4. Click Save.


If a newly created group should contain other groups, a new page will load displaying the Group Details and allowing the creation of subgroups.


If a newly created group should contain stations, a new page will load allowing the creation of stations.

Schedules and Holidays

The primary role of Schedules is to define the parameters used in reporting. Schedules ensure that report calculations only include the selected time periods—serving as a filter and resulting in clear and accurate reports. By default, calculations are based on a twenty-four hour time period. Labs available for the full twenty-four hours and labs available for three hours can/should have different definitions of 100% utilization. Holiday Schedules can be defined for holiday lab closures. Holidays apply to all labs, defining them as closed during the specified date range.

Set up a Schedule

  1. Navigate to Admin, then click Schedules.
  2. Click Add Schedule. Enter a name, a description, and then assign the schedule to any desired groups. Click Submit.
  3. Click Add Named Block. Named Blocks are periods of time that are defined within a schedule and used individually as report criteria.
  4. Enter a name, start time, end time, and the days of the week for the new Named Block.
  5. Click Submit to save.
  6. Click Add to create additional Time Blocks in order to specify different hours on different days. Named Blocks are able to contain multiple Time Blocks.

Additional Named Blocks can also be added to separate different types of hours (such as “Open to the Public” or “Reservation Only”).

Schedules allow Closed Dates to be defined for recurring days that labs will be closed.

Set up Holidays

  1. Navigate to Admin, then click Holidays.
  2. Click Add Holiday. Enter the name, description, start date, and end date for the holiday.
  3. Click Submit to save.

Holiday Schedules can be edited or deleted after creation.

Application Tracking

LabStats only tracks the websites and applications that are useful to you. To view the applications that are being tracked or to track new ones, navigate to the Application Manager (navigate to Applications, click Manager). From there you can check/uncheck the Tracked status of any application. LabStats is pre-populated with the most commonly tracked applications already selected. Use the search field to make sure all of the correct applications are being tracked.

Add a New Desktop or Web Application to Track

  1. Navigate to Applications Manager
  2. Then click Define Desktop App or Define a Web App.
  3. Fill out the form to manually add an application.
    • Name — The name of the application.
    • Vendor — Vendor that provided the application (if applicable).
    • Description — A brief description about the application.
    • Tracked — Check the box to track the application.
    • Tags — Tags that apply to the application.
    • Pattern Types — Choose to identify the application name by Wildcard (*) or RegEx (Regular Expression).
    • Executables (Desktop apps only) — The name of the executable file without the file type extension (Task Manager and Activity Monitor can help).)
    • URL Patterns (Web apps only)— The URL path of the application (i.e. https://labstats.com).
  4. To edit the information: Click on the name of the application to open the Application Info page.
Updated on July 23, 2020

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