Troubleshooting

How Do I Ensure Clients Are up to Date? See how many computers are running older LabStats versions by navigating...

LabStats works perfectly fine on computers frozen with Deep Freeze, even at the default configuration. You’ll obviously need to install...

Make sure all computers are assigned to groups. If it has been less than 24 hours since any changes have...

If your clients are not checking in, follow the instructions for Windows or Mac below. Windows Troubleshooting Check to make...

LabStats does not offer reservations, bookings or appointments for computers. We have found that giving students the ability to reserve...

Historical endpoints use pre-generated data to enable quick results. When a request is made, the entire page(s) that would contain...