Troubleshooting

How Do I Ensure Clients Are up to Date? See how many stations are running older LabStats versions by navigating...

LabStats works perfectly fine on computers frozen with Deep Freeze, even at the default configuration. You’ll obviously need to install...

If your clients are not checking in, follow the instructions for Windows or Mac below. Windows Troubleshooting Check to make...

In rare cases, it is possible for a station record to become duplicated. This most commonly occurs on laptops which...

When performing Hardware Reallocation, there are two common types of errors you may see. The most common is a “too...

LabStats does not offer reservations, bookings or appointments for computers. We have found that giving students the ability to reserve...

Historical endpoints use pre-generated data to enable quick results. When a request is made, the entire page(s) that would contain...