Troubleshooting

How Do I Ensure Clients Are up to Date? See how many stations are running older LabStats versions by navigating...

LabStats works perfectly fine on computers frozen with Deep Freeze, even at the default configuration. You’ll obviously need to install...

If your clients are not checking in, follow the instructions for Windows or Mac below. Windows Troubleshooting Check to make...

In rare cases, it is possible for a station record to become duplicated. This most commonly occurs on laptops which...

Make sure that schedules are assigned to groups. Even if you have enabled a group, groups without assigned schedules will...

LabFind Uses images from Google Street View to automatically populate LabFind wit the correct images. If an address or GPS...

Email Spam Folder and Firewall Settings Check your spam filter. The email will be titled “Confirm your account” and it...

When performing Hardware Reallocation, there are two common types of errors you may see. The most common is a “too...

LabStats does not offer reservations, bookings or appointments for computers. We have found that giving students the ability to reserve...