FAQs
How Do I Ensure Clients Are up to Date? See how many stations are running older LabStats versions by navigating to...
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Troubleshooting
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Deep Freeze
LabStats works perfectly fine on computers frozen with Deep Freeze, even at the default configuration. You’ll obviously need to install... -
Reports are not showing any data
Make sure all stations are assigned to groups. If it has been less than 24 hours since any changes have... -
My clients are not checking in
If your clients are not checking in, follow the instructions for Windows or Mac below. For Windows: Check to make... -
When running a report, I get an error
“This report requires infrastructure which has not yet been set up; please contact Support for assistance.” Some LabStats reports use...