Labstats Support

Web Applications

LabStats’ reports show which applications are being used by comparing the usage of multiple applications or application groups (application tags). Labstats tracks desktop apps as well as web apps (websites): it only tracks the websites and applications that are useful to you. To view the applications that are being tracked:

  1. Navigate to the Application Manager (Applications, click Manager).
  2. Check/uncheck the Tracked status of any application.
  3. Add any additional desktop or web-based applications that may be missing and set them to be tracked.

A browser extension must be installed to track web apps when utilizing Chrome and Firefox for Windows computers. Note that web app tracking can be turned on at a later time for Windows computers but it has to be enabled during the installation of the LabStats client for macOS computers

Install Browser Extensions (Windows only)

Chrome

  1. Navigate to Admin, then click Client Installation.
  2. Select the Windows Platform.
  3. Select either Single Installation or Mass Deploy. They will both give the same result.
  4. Click Chrome Extension at the bottom of the page under “Set up Web App Tracking”.
  5. Click Add to Chrome.

The Chrome extension can also be deployed using other methods. Here are some useful support articles from Google:

Firefox

  1. Navigate to Admin, then click Client Installation.
  2. Select the Windows platform.
  3. Select either Single Installation or Mass Deploy. They will both give the same result.
  4. Click Firefox Extension under “Set up Web App Tracking”. This will download the Firefox XPI file.
  5. Open the file with Firefox to install the extension.

Enable Web App Tracking (macOS)

  1. Navigate to Admin, then click Client Installation.
  2. Select the macOS platform.
  3. Select either Single Installation or Mass Deploy. They will both give the same result.
  4. Check the box for WebTrackingEnabled to update the install script with this parameter.

Track a Web Application

  1. Navigate to Applications Manager.
  2. Click Define a Web App.
  3. Fill out the Create Web Application form to manually add an application:
    • Name—The name of the application.
    • Vendor—Vendor that provided the application (if applicable).
    • Description—A brief description of the application.
    • Tracked—Check the box to track the application.
    • Tags—Tags that apply to the application.
    • Pattern Types—Choose to identify the application name by Wildcard (*) or RegEx (Regular Expression).
    • URL Patterns—The URL path of the application (i.e. https://labstats.com).
  4. To edit the information, click on the name of the application to open the Application Info page.

Learn more about Desktop Applications and managing Tracked Applications.

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