Labstats Support

Product updates

We are excited to announce that LabStats now supports ChromeOS!

You can now track Chromebook and Chromebox usage – just like you do with Windows and macOS devices today.

This means you can:

  • Monitor usage activity on ChromeOS devices
  • See how & where ChromeOS devices are being used
  • Track usage trends across all operating systems in one place

Use your data to:

  • Focus on complete visibility across all platforms (Windows, Mac, and ChromeOS) to unify IT oversight and usage
  • Lean into efficiency by controlling costs, utilize and allocate IT assets as effectively as possible, and maximize accessibility
  • Extend your current Windows and Mac infrastructure monitoring to leverage Chromebooks as thin clientsReduce application sprawl and unused device costs, including ChomeOS devices without switching tools

It’s everything you already value about LabStats – extended to ChromeOS.

Current customers automatically have access to 20 FREE ChromeOS licenses through the end of established contract terms. Set it up in minutes with our lightweight Chrome extension and start making smarter decisions with full-fleet-visibility.

Schedule some time with us, or contact us at support@labstats.com to deploy and try them out!

Enhanced Tracking

The new ‘TrackByHostname’ feature allows for more precise identification of computers in virtual desktop environments, often referred to as desktop-as-a-service (DaaS) or Virtual Desktop Infrastructure (VDI).

Ideal for Dynamic and Instant Clone Environments

Effectively track cloud-hosted virtual desktops in dynamic pools and instant clone setups using their unique hostnames.

Simplified Tracking in Complex Setups

Easily identify and manage different types of devices in intricate IT environments.

Tracking for Mixed Physical and Virtual Environments

The new LabStats default algorithm tracks computers using their UUID and serial numbers, which is not always ideal for cloud based virtual machines/desktops.

The new ‘TrackByHostname’ feature enables hostname tracking on virtual computers not compatible with the default tracking methodology.

LabStats In-Portal Screenshot

In-Portal Option Description

Path: Admin → Client Installation → Mass Deploy → TRACKBYHOSTNAME

In-Portal Description: This configures the client to be tracked only using its hostname value. This is primarily intended for tracking on cloud hosted VDI, such as VMware Horizon with dynamic pools and Instant Clones.