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Remote Access Dashboard for On-Premises Customers

With the recent release of the new API for on-premises customers, two different options exist for the Remote Computer Access Dashboard. We recommend using Option 1 since it gives you the greatest ability to customize the Dashboard to the needs of your students. If you are not able to use option 1 because of the infrastructure requirements, then option 2 is available. Please be aware that it does not offer all of the same features.

Remote Access Dashboard Options

Demo: Remote Computer Access – Downtown University

Features:

  1. Display available computers.
  2. Support for connections using RDP, VNC, or other alternatives such as Apache Guacamole, TeamViewer, LogMeIn/GoToMyPC.
  3. RDP connections are made easily through auto-generated RDP file downloads.
  4. Basic brand customization (logo image and branding colors).
  5. Customizable top-level messages.
  6. Customizable messages for each computer lab.

Requirements:

  1. Update your on-premises instance to version 6.0.200429.1 or newer.
  2. Set up the newly available API during installation.
  3. Make your API publicly accessible to the outside internet (you can use a tool such as GeoPeeker to verify that it is public).
  4. The web server hosting LabStats must have an SSL certificate installed to support encryption.

Option 2: On-Premises ‘Lite’ Remote Access Dashboard

Demo: Remote Computer Access – On Premises

Features:

  1. Display available computers.
  2. Show a connection address for each station, which students can use to initiate their own RDP connection through an RDP client.
  3. Customizable top-level messages.

Requirements:

  1. The web server hosting LabStats must have an SSL certificate installed to support encryption.

Dashboard Setup

Option 1 Setup

To set up your on-premise LabStats Remote Access Dashboard using option 1, please provide the following information to support@labstats.com.

  1. Your LabStats API URL. Please make sure this API is publicly accessible through the internet and has an SSL certificate.
  2. An API Key. Create a new API key that will be exclusively used for supplying real-time information to the Remote Access Dashboard. The following options should be used on the new API key:
    • Choose ‘Stations’ for data accessed.
    • Choose ‘Read’ for Access Level.
    • Choose ‘Allow all requests’ for Requests.

Option 2 Setup

To set up your on-premise LabStats Remote Access Dashboard using option 2, please provide the following information to support@labstats.com.

  1. Your LabStats Portal URL. The URL you use to access your LabStats Portal (i.e. https://labstats.example.edu).
  2. A new LabMap HTML Template. This LabMap will be used as a source of data for your dashboard. It will not be displayed.
    • Create a new LabMap and add all of the stations that you want to appear on your dashboard.
    • You are free to arrange the stations quickly without any care for organization. The map won’t actually be viewable.
    • Take note of which groups the stations come from. In a later step, you will need to know which groups these stations came from.
    • Once the LabMap contains all of the stations that you want to appear on the dashboard, download the viewer template. Please include this HTML template as an attachment when you provide the other information.
  3. Displayed Group Information. For each of the groups to be displayed in your dashboard, we need its group ID and the name you’d like to display for it.
    • To find the ID of a group, you can go to the LabStats Portal and view all groups.
    • Find the group(s) that contain the stations that you added to your LabMap. Click on the group and, once the page loads, the url in the browser will contain the group ID.
    • Provide that group ID and the name you’d like to display for its stations.
  4. Computer Connection Addresses. A list of your dashboard’s computers from step 2 (their hostnames) and their RDP connection address.
    • Depending on your environment/preferences, this may be hostnames, hostnames with fully qualified domain names, or IP addresses.
Updated on June 16, 2020

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